Accessibility Statement
About this statement
Brighter Futures Foundation CIC wants people with different access and communication needs to be able to use our website and understand our work. This statement covers the Foundation website and its information about the SeeMe2 Campaign, Life Skills Hub, Independent Living Room and Titmuss Community Garden. Other websites linked from this site have their own accessibility arrangements.
Our accessibility aim
We aim to meet the Web Content Accessibility Guidelines version 2.2 at level AA. This is our target, not a claim that the website has passed an accessibility audit. We also aim to make information understandable for people with learning disabilities through plain language, clear layout and appropriate visual support.
Current position
A full accessibility audit has not yet been completed. We cannot currently confirm conformance with WCAG 2.2 AA. Our staging-site content review identified inconsistent heading levels and legal and access labels in the footer that were not working links. We are reviewing these as part of preparing the website for publication.
Getting information another way
If you cannot use part of this website, or would like information explained in a different way, email info@brighterfuturesfoundation.co.uk with the subject Accessibility. You can also ask a member of our team in person. Tell us which page or information you need, how we can contact you and what would help. You do not need to provide a diagnosis.
We can discuss options such as a plain-language explanation, larger text, an accessible electronic copy or support to understand information. We will agree what is practical and suitable for you. Please do not send confidential health or care records with an initial request.
Reporting a problem
Tell us the page address, what you were trying to do and the problem you experienced. If you wish, tell us the device, browser or assistive technology you were using. We aim to acknowledge your request within five working days and explain the next step. If a change will take longer, we will discuss an alternative way to access the information.
How we improve access
Our priorities are clear headings and link names; keyboard access and visible focus; readable contrast and text resizing; meaningful image descriptions; clear form labels and errors; captions or text alternatives for relevant video; and accessible documents. These are improvement priorities, not verified features of every page. We will review accessibility when content and features change and seek feedback from people with different access needs.
If you remain dissatisfied
Use our Complaints procedure if you are unhappy with our response. You can also seek independent advice about your rights under the Equality Act 2010 from the Equality Advisory and Support Service at https://www.equalityadvisoryservice.com/.
Statement details
Responsible organisation: Brighter Futures Foundation CIC
Statement owner: Director
Published: 21st Oct 2026
Last reviewed: 21st Oct 2026
Next review: 21st Oct 2027